Social Media’s Effect on Personal Injury Claims

Most of our cell phones are only an arm’s length away at any given
time. Within seconds we can be connected to the outside world through
the web – and typically social media. But what many people fail
to realize is that using social media oftentimes means others are connected
to us as well.

Have you ever wondered how this could affect your personal injury claim?
Many people today never give a second thought to sharing details of their
personal lives with the world through various social media outlets. In
many cases, when a personal injury claim in filed, insurance companies
and investigators may seek to again access into your social media accounts
and could use it against you.

Everything posted to the web is considered public information and records
can be traced back to authors even if a post or picture has been deleted.
It is important to be careful what you post after an accident. Comments
that may seem too happy post-accident can be used against you by the defense
attorney. Participating in pictures, videos and other activities could
be presented as evidence of lack of injury and could potentially hurt
your case. So what are social media best practices? We’ve compiled
a list of do’s and don’ts when it comes to your personal injury
claim and social media activity.

  1. Do not post about the incident

Do not post anything pertaining to the incident. Do not respond to inquiries
about the accident or the treatment you’re receiving because of
the accident.

  1. Deactivate or discontinue the use of all social media accounts

If you are serious about filing a personal injury claim, the best thing
to do is deactivate your social media accounts. Make sure there is nothing
posted about your accident or how you are feeling after your accident.

  1. Update your privacy settings

If you aren’t willing to deactivate your account, we recommend updating
your privacy settings to the highest level possible. This means only those
you’ve added as friends can see what you post, as opposed to the
general public. Although this method isn’t foolproof, it does help
keep things private from others. A tool often used for this in Facebook
is the “view as” feature, which allows you to specifically
outline who sees your profile and posts. Be sure to check your settings
for any privacy updates that may become available over time.

  1. Messages

Do not send text messages, emails, or “private” social media
messages regarding your accident, case, overall well-being or activities
at any point. Only speak to your lawyer about the details of your treatment
or status to ensure complete privacy.

  1. Beware of friends posting about you

It’s safer to assume that an insurance company can access your friends’
social media accounts – so information they post about you could
be used against you. Others can tag you in images and posts, as well as
“check you in” to locations – all of which may depict
you being active. These types of things can unknowingly harm your claim.
Your privacy settings can be updated to battle this issue as well, by
disabling the ability for others to tag you in posts or check-ins.

Unfortunately, there’s no way to absolutely ensure your social media
accounts not be used against you by insurance companies and opposing parties.
But based on previous experience representing victims whose social media
accounts have been accessed as evidence against their claims, we urge
all victims to take precautions. Anything that could assist in limiting
negative evidence can only benefit your chances of a successful resolution.
The only way to truly ensure your social media accounts do not affect
your personal injury claim is to avoid the use of social media entirely.

If you or a loved one have questions regarding a social media account and
how it may relate to your personal injury claim, please give us a call
at 770-427-5498.

Social Media’s Effect on Personal Injury Claims syndicated from


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